Full Job Description
As a Housekeeping Manager for our residential services, you will supervise and coordinate all housekeeping activities to ensure the presentation and cleanliness of each property meets the highest standards. Your role will involve developing cleaning schedules, training staff in advanced cleaning techniques, and ensuring all services are executed efficiently. You'll be expected to manage inventory for cleaning supplies, ensure compliance with health and safety laws, and offer exceptional service that exceeds client expectations. This opportunity demands excellent leadership and organization skills to maintain impeccably clean environments that guarantee client satisfaction.
The Work You'll Do:
- Conduct regular inspections of cleaned areas to ensure client satisfaction remains high.
- Develop and manage daily and weekly cleaning schedules tailored to specific client needs.
- Lead and train housekeeping staff in delivering meticulous cleaning services.
- Monitor and ensure all residential cleanings adhere to the highest quality and safety standards.
- Quickly address and resolve any client concerns or complaints regarding housekeeping services.
What You'll Bring:
- Ability to maintain strict attention to detail while ensuring high quality in all tasks.
- Exceptional leadership skills to effectively manage and motivate housekeeping staff.
- Experience in developing and managing cleaning schedules to enhance efficiency.
- Expertise in using and managing cleaning equipment and supplies to optimize results.
- Strong communication skills for interacting with clients and understanding their preferences.
Qualifications:
- 3-5 years of experience in residential cleaning or housekeeping management.
- A track record of delivering high-quality services in a professional setting.
- Bachelor's degree in Hospitality Management or a related field.
- Certification in professional cleaning or a related field is preferred.
- Proficiency in health and safety standards related to residential cleaning services.