Full Job Description
This position involves providing expert window cleaning services for residential properties, ensuring customer satisfaction with sparkling results. As a Residential Window Cleaner Specialist, you will implement gentle but effective cleaning techniques tailored to different types of window materials, ensuring longevity and clarity. Engaging directly with homeowners, you will advise on regular maintenance practices to preserve window quality and address any concerns promptly. Building lasting client relationships through reliable services and exceptional attention to detail is pivotal in this role.
The Work You'll Do:
- Clean and maintain residences’ windows using top-grade techniques and products.
- Coordinate with customers to ensure scheduled maintenance aligns with their timelines.
- Maintain cleanliness standards and increase customer satisfaction through quality service.
- Perform inspections to recommend maintenance and identify potential window issues.
- Prepare and manage cleaning kits, ensuring availability of quality and eco-friendly products.
What You'll Bring:
- A proactive approach to customer service, encouraging satisfaction and repeat business.
- Empathy and patience to listen and address client concerns regarding window care.
- Organizational skills to handle and schedule multiple cleaning appointments efficiently.
- Sound understanding of various cleaning techniques suitable for different window types.
- Strong attention to detail to provide excellent cleaning services.
Qualifications:
- 2-3 years of hands-on experience in residential window cleaning.
- Excellent interpersonal skills to foster positive client interactions.
- Flexibility to adapt cleaning methods based on individual client needs.
- Proficiency in safe handling and application of window cleaning solutions.
- Vocational qualifications in residential maintenance or similar fields.