Full Job Description
The Restoration Carpet Professional brings carpets back to life after damage, whether due to water, fire, or everyday wear. This position involves working closely with clients to assess the level of damage, choosing the best methods for restoration, and performing cleaning, re-coloring, or re-stretching as necessary. You will be handling delicate and potentially hazardous materials, ensuring safety protocols are adhered to while achieving superior restoration results. This role is vital for clients seeking to restore aesthetic and functional value to their floor coverings.
The Work You'll Do:
- Advise clients on restoration outcomes and carpet care post restoration.
- Ensure compliance with safety guidelines while handling restoration projects.
- Examine and assess carpet damage and execute restoration processes.
- Maintain documentation of restoration plans and customer feedback for continuous improvement.
- Perform thorough cleaning, repair, and re-coloring based on needs.
What You'll Bring:
- Ability to provide detailed client instructions on maintenance post restoration.
- Dedicated to maintaining high-quality standards in all restoration efforts.
- Excellent organizational skills to manage multiple restoration projects simultaneously.
- Strong problem-solving skills for tackling complex restoration challenges.
- Thorough understanding of safety protocols when handling damaged materials.
Qualifications:
- 5-7 years of experience in carpet restoration and associated activities.
- Ability to analyze and implement suitable restoration methods tailored to individual cases.
- Professional certification in Textile Restoration or similar field.
- Proven expertise in advanced carpet restoration techniques and safety standards.
- Strong interpersonal skills to manage client expectations and deliver excellent service.