Full Job Description
As an Upholstery Cleaning Technician, your primary focus will be on restoring the condition of upholstery fabrics for residential clients, thereby extending the life of their furniture while maintaining its aesthetic appeal. You will be knowledgeable about the compatibility of cleaning solutions with different fabrics and adept at using specialized equipment to deliver remarkable results. Your work will involve close interaction with clients to deliver tailor-made cleaning solutions that meet their specific needs. You will play an integral role in ensuring the comfort, hygiene, and satisfaction of the clients by transforming their upholstered items.
The Work You'll Do:
- Assess upholstery materials to choose suitable cleaning approaches.
- Collaborate with clients to understand their expectations and deliver satisfaction-oriented results.
- Document and report any fabric issues or necessary repairs to clients.
- Manage and maintain cleaning equipment, ensuring all tools are in good working order.
- Perform deep cleaning and stain removal on various upholstery types.
What You'll Bring:
- Ability to operate professional cleaning equipment safely and efficiently.
- Capability to work independently and respond effectively to customer feedback.
- Excellent attention to detail to ensure thorough cleaning and stain removal.
- In-depth understanding of fabric care best practices for various upholstery materials.
- Strong customer service skills to ensure friendly and helpful interactions.
Qualifications:
- 4-5 years of experience in upholstery or related cleaning experience.
- Certified skills in using fabric-safe cleaning solutions.
- Commitment to ongoing learning about new upholstery cleaning techniques.
- Continuing education certificates in upholstery cleaning.
- Familiarity with the latest cleaning and fabric care technologies.